Terms of Sale

Full payment, including shipping and handling fees if applicable, is required to complete an order. No work will proceed until full payment is received. No refunds will be given for orders that have been received by prepress department.
Refund Policy
All sales are final, unless otherwise noted. After an order has been sent to prepress department, the customer is responsible for paying the entire amount of that order. In some cases, a refund may be extended to the customer if no work has been completed by J Prassa Printers for that order. In such cases, the customer will be charged a $15 cancellation fee.
File Requirements
All images, after being enlarged or reduced for reproduction, will crop approximately 1/8” to allow for bleed. See the templates for more details. We cannot process orders that do not meet the minimum requirements.
Turnaround Times
We start counting the turnaround time when your proof is approved and sent to press. Orders sent to press after 5pm Pacific Standard Time will begin counting turnaround time the next business day. Allow additional business days for delivery based on the shipping method you select. Business days are Monday through Friday. Holidays, Saturdays and Sundays do not count when calculating turnaround.
Please note that if we are unable to print your files because they do not conform to our file requirements, your job status will return to “artwork rejected ” and your turnaround time will be reset.
Turnaround time of 3 days for accepted work is guaranteed. The remedy for failing to meet a deadline is limited to a refund on your next order.
J. Prassa Inc / Printcp assumes no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.
Changing Files Once Sent to Press
Once a job has been approved by the customer and “sent to press” on the J. Prassa Inc / Printcp web site, no changes are allowed to the artwork, job characteristics, or turnaround time. After an order has been sent to prepress department, the customer is responsible for paying for the entire order.
Complaints
All complaints must be registered within 24 hours of receipt of job. Should the job contain manufacturing errors and/or defects, we would rerun the job at no charge. We maintain the right to judge what a manufacturing error and defect is.
Proofs
You are responsible for the accuracy of your layouts. Please proof read all layouts carefully. As postal regulations are subject to change, you are also responsible for complying with current mailing restrictions for postcard backside layouts. Check with your local post office.
Sales Tax
All California orders are subject to sales tax. If customer is tax exempt, exemption certificate must be sent or faxed to us with first job.
Indemnification
The customer will indemnify and hold harmless the printer, J. Prassa Inc / Printcp, from any and all loss, cost expense, and damages on any and all manner of claims, demands, actions and proceeding that may be instituted against the printer on the grounds alleging that said printing violates any copyright or any proprietary right of any person.
You certify that you own the rights to use the image(s) being reproduced on your order.

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Privacy Policy
J Prassa Printers recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website at www.printcp.com (“Website”), you agree to this Privacy Policy.This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual (“Personal Information”), when you visit and/or use our Website, or when you purchase and/or use our products or services. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Delivery methods used and time.
What are your shipping costs and time?
Shipping and processing costs vary by the weight of your order and by the turnaround time you select during checkout. Please use our Instant Quote tool to determine the exact price for your order. (Or click the "Get A Quote" link on each product's pricing page.)

Which shipping methods do you use?
For deliveries within the United States, we generally deliver via Fedex.